What do I do if I receive the wrong item in my order?Updated 9 months ago

We are sorry to hear you received the wrong item in your order! Please follow the steps below for assistance:

1. Contact Us: Send an email to [email protected] with the subject line "Wrong Item Received".
2. Include Details: In the email, include:
   • Your order number
   • A photo of the item you received
   • The name of the missing item(s)
   • Any notes or packing slips that indicate your other item(s) were shipped separately

Our team will review your request and respond promptly to resolve the issue. While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll do our best to resolve the situation.