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What’s your return policy?Updated 9 months ago

At Cactus Warehouse, we offer a simple and straightforward return policy with a 100% satisfaction guarantee.

Returns and Exchanges:

  • If you are not completely satisfied with your purchase, you can return or exchange it.
  • Items must be returned in their original condition.

How to Start a Return or Exchange:

  1. Contact Us: Send an email to [email protected] with the subject line "Return/Exchange Request".
  2. Include Details: In the email, include your order number and the reason for the return or exchange.

We will review your request and provide further instructions. Your refund will be processed within 5-10 business days after we receive the returned item.

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