Track your order and delivery ETAUpdated a month ago

How to track your order

• As soon as you place an order, you’ll receive a confirmation email from us.

• In that email, click “Track My Order” to open your personal tracking page.

• This page updates in real time as UPS scans your package.

What to expect

• First scan: It may take 12–24 hours after your label is created for tracking to update.

• In transit: The page will show updates each time UPS scans your package.

• Delivery day: You’ll see an estimated delivery window once your package is out for delivery.

Troubleshooting

• Didn’t get a confirmation email?
  Check your spam or junk folder for an email from Cactus Warehouse.

• Tracking hasn’t moved?
  If there’s no new scan after 48 hours, reply to your order email with your order number and ZIP code so we can check with UPS.

• Tracking says “Delivered” but no package?
  First, check around your property, with neighbors, or building staff. If it’s still missing, contact us right away.