Extreme weather shipping pauses (heat & cold)Updated a month ago

Why we pause shipping

Cacti are hardy once established, but they don’t like being trapped in a box during extreme heat or cold. To make sure your plants arrive healthy, we sometimes delay shipping when temperatures could damage them.

How it works

• Heat waves: If your location or our nursery is experiencing extreme heat, we may hold your order until conditions cool down.

• Freezing weather: In winter, shipments may be paused if your area is experiencing hard freezes.

What this means for you

• If your order is delayed for weather, we’ll email you with an updated shipping plan.

• Once conditions improve, your order will be shipped right away and you’ll receive tracking by email.

• You don’t need to do anything—we’ll take care of it automatically.

Tips

• If you know you’ll be away or weather is expected to be extreme, you can add a note at checkout or email us with your preferred shipping date.

• Always unpack your cactus immediately on arrival to let it acclimate.