Can I edit or add anything to my order?Updated a month ago
We understand that sometimes things change right after placing an order — no problem!
If your order hasn't shipped yet, we may still be able to update your shipping address or other order info. Here's what to do:
To request a change:
Email us at info@cactuswarehouse.com with the subject line "Order Update Request."
Include your order number and clearly explain the change you'd like to make.
Once we receive your request, our team will take a look. If the order is still in the unfulfilled stage, we’ll do our best to catch it in time.
What to expect:
You'll get an email in a few hours confirming whether or not the change was made.
If the order has already shipped, we won’t be able to change anything — but you can return it once it arrives, as long as it's in original condition.
Thanks for reaching out quickly — we’ll take it from here!