What do I do if my item(s) arrives damaged?Updated 9 months ago

We’re sorry your item(s) have arrived damaged! We understand how frustrating this can be and will do our best to help.

To report a damaged item:

1. Email Us: Send an email to [[email protected]] with the subject line "Damaged Item".
2. Include Details: In the email, include:
   • Your order number
   • A clear photo of the damaged item
   • A brief description of the damage

Our team will review your request and respond promptly with the next steps. While we may not be able to guarantee that your exact item will be replaced due to potential stock issues, we will ensure the situation is resolved to your satisfaction.